Our latest collaboration sought to empower the next generation of blockchain investors through a comprehensive digital transformation. The project aimed to increase user engagement, demystify complex information, and create a cohesive brand identity that resonates with tech-savvy investors.
TYPE
TIMELINE
MY ROLE
TOOLS
Digital Healthcare
MR Device
B2C Product
September 2023 —
May 2024
Product Designer
— User Research,
Visual Design, Prototyping
Figma & Figjam
Adobe CC
Protopie
As the blockchain investment landscape rapidly evolves with new technologies and platforms, our challenge was to design a user-friendly and reliable digital experience. This would educate and empower investors to navigate the dynamic market with confidence.
Simple, Everyday Solution
Nibble: An app designed to enhance the dental appointment experience and streamline aftercare.
Physical, cost-effective
A communication tool that allows patients to signal discomfort or anxiety during dental procedures.
Speculative
MR Goggles: Immersive mixed reality goggles designed to distract and calm patients during treatments.
Collaborated with Healthy Dental Clinic to implement the initial rollout of the Relaxa System, improving the dental experience for over 200 patients daily. The project received recognition as an award-winning design and was presented with AIGA NY.
*According to a 2022 report from the National Library of Medicine
Dental care, while essential for overall health, is often a source of anxiety for many. It is a fear often rooted in traumatic childhood experiences, but there are many other reasons that contribute to this issue. Despite its prevalence, it is a topic rarely gets public attention.
UNDERSTAND BOTH SIDES
Co-design sessions bring designers, stakeholders, and users together, promoting collaboration and shared understanding. These interactive workshops help ensure that solutions are creative, user-centered, and aligned with both user needs and practical realities.
COMPETITOR ANALYSIS
Inconsistent Execution: Solutions designed to alleviate dental anxiety often underperform, leading to disappointing experiences, such as headphones that do not stay on properly.
Effective Care Practices: Clinics that demonstrate care, like having a comforting pet, significantly relax patients by acknowledging and addressing their anxiety.
QUALITATIVE USER INTERVIEWS
I interviewed among three user targets that I discovered in MY secondary research to find out factors that influence their donation and the channels they use when they decide on which organization to donate.
PARTICIPANTS
10
TYPE
6 Patients
1 Dental Office Owner
3 Dental Workers
TYPE
40-60 min
ONBOARDING
Create a personalized profile in our app to tailor each dental visit to your specific needs, directly influencing your dentist's approach.
pREPARATION
Access detailed dentist profiles and procedure overviews, along with office-specific anxiety relief options, to fully prepare and ease your mind before appointments.
DURING PROCEDURE
View estimated wait times and utilize an alert bell during procedures to communicate directly with your dentist, enhancing control and comfort throughout your visit.
rEVIEW & SHARE
Evaluate your dentist and the procedure, then share your experience to help others make informed decisions about their dental care.
LOOKING FORWARD
Receive a detailed summary of your appointment, including prescriptions and aftercare instructions, and access preventive resources like guided brushing games to maintain optimal dental health.
Speculative MR Goggles
The googles help patients understand the procedure and build trust with their medical provider through a displayed countdown timer. An immersive meditation journey also offers a serene escape.
Takeaway
Co-design sessions bring designers, stakeholders, and users together, promoting collaboration and shared understanding. These interactive workshops help ensure that solutions are creative, user-centered, and aligned with both user needs and practical realities.
